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Shipping Information

1. Processing Time

 

All orders will be processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be shipped on the next working day.

 

We reserve the right to delay shipment if the recipient address or contact information is incomplete or incorrect.

 

2. Free Shipping Policy

 
We provide FREE STANDARD SHIPPING to all available countries and regions, no extra shipping fee required.
 

3. Delivery Time

 

Standard shipping normally takes 15–30 business days to arrive.

 

Delivery delays may occur due to customs inspection, local logistics backlog, holiday seasons or force majeure, which are beyond our control.

 

4. Customs & Import Tax

 

Buyers are responsible for any import duties, VAT or customs clearance fees charged by local customs. We do not cover any customs-related charges.

 

If your package is held by customs, please complete clearance with your tracking number.

 

5. Order Tracking

 

Once your parcel is shipped, we will send an email including your tracking number and tracking link.

 

If no logistics updates show within 7 days, feel free to contact our customer service.

 

6. Returned & Undeliverable Packages

 
If the package is sent back to us because of wrong address, unclaimed parcel, refusal of delivery or customs clearance failure, the round-trip freight will be borne by the buyer. We can resend your item only after you cover the extra shipping cost.
 

7. Shipping Restrictions

 

We do not deliver to military restricted zones, remote islands and areas with strict logistics limits.

 

We will contact you to cancel your order and process a full refund if your location cannot be shipped.

 

Customer Support

 
For any questions about shipping, delayed delivery or tracking, please reach out to our support email. 
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